They call, it rings out, and they dial the next installer on the list. LeadTap texts every missed caller back in under a minute, in your name, while you're still on an install.
The front door has been sticking all winter. This morning it wouldn't latch at all. The homeowner calls the first door company they find.
You're mid-install across town. It rings out. Voicemail.
They book the next company that answers. The door is theirs, and so is the window quote the homeowner mentions while they're there.
Homeowners get quotes from more than one installer. The first company to respond sets the appointment, and often the price everyone else is compared to.
Two findings that decide whether the install is yours.
Lower odds of reaching a lead at 30 minutes than at 5.
Waiting until you're off the install to call back isn't a delay. It's a different outcome.
Source: Oldroyd & Elkington, Lead Response Management Study, MIT Sloan with InsideSales.com (2007). Contact and qualification odds; the study did not measure close rates.
Leave for a competitor after more than one bad experience.
It isn't only new callers. Your repeat customers checking on an order are judging you by how fast you answer, too.
Source: Zendesk Benchmark data, CX Trends 2026.
At just 1 missed call a week, a window and door company is leaving an estimated $28,000+ a year on the table. LeadTap Starter is $97 a month. One recovered install pays for more than a year of it.
Estimate: 1 missed call a week × 52 weeks × $1,353 (national average entry door installation, Fixr, 2025) × a 40% assumed book rate (a LeadTap assumption, not a published figure), rounded down. Excludes window replacement projects, which typically run higher. Your actual numbers depend on your call volume, close rate and ticket mix, and we're happy to run this with your real figures instead of ours.
In your business name, apologizing for the miss and asking what they need. They're still holding the phone.
A door that won't lock versus a whole-house window quote, captured with the details so you know which calls to return first.
Robocalls can't text back. Only confirmed humans land in your dashboard, so you can stop ignoring unknown numbers.
Every caller, conversation and quote in a searchable dashboard on your phone — who called, what broke, and where they are in your pipeline. A full CRM, included with every plan.
Built in the Twin Cities, for the trades. Month-to-month, cancel anytime.