They call, it rings out, and they book a consultation with the next planner on the list. LeadTap texts every missed caller back in under a minute, in your name, while you're still running someone else's event.
A newly engaged couple spends Sunday night calling wedding planners.
You're running a reception across town. It rings out. Voicemail.
They book consultations with the planners who responded. By the time you call back Monday, they've narrowed the list.
Couples shop several planners before they sign. Being one of the first to respond is how you make the short list.
Two findings that decide whether the booking is yours.
Lower odds of reaching a lead at 30 minutes than at 5.
Waiting until you're done with an event to call back isn't a delay. It's a different outcome.
Source: Oldroyd & Elkington, Lead Response Management Study, MIT Sloan with InsideSales.com (2007). Contact and qualification odds; the study did not measure close rates.
Leave for a competitor after more than one bad experience.
It isn't only new callers. Your repeat customers checking on a detail are judging you by how fast you answer, too.
Source: Zendesk Benchmark data, CX Trends 2026.
At just 1 missed inquiry a week, a planning business is leaving an estimated $16,000+ a year on the table. LeadTap Starter is $97 a month. One recovered wedding pays for more than a year of it.
Estimate: 1 missed inquiry a week × 52 weeks × $2,100 (national average wedding planner fee, The Knot Real Weddings Study, 2026) × a 15% assumed book rate (a LeadTap assumption, not a published figure), rounded down. Excludes design, rentals and non-wedding events. Your actual numbers depend on your call volume, close rate and ticket mix, and we're happy to run this with your real figures instead of ours.
In your business name, apologizing for the miss and asking what they need. They're still holding the phone.
Date, venue and guest count get collected by text, so you can follow up with the details already in hand.
Robocalls can't text back. Only confirmed humans land in your dashboard, so you can stop ignoring unknown numbers.
Every caller, conversation and quote in a searchable dashboard on your phone — who called, what broke, and where they are in your pipeline. A full CRM, included with every plan.
Built in the Twin Cities, for local businesses. Month-to-month, cancel anytime.