They call, it rings out, and they dial the next restoration company on the list. LeadTap texts every missed caller back in under a minute, in your name, while your crew is still on another job.
It's midnight during a spring storm. The sump pump fails and water is spreading across a finished basement. The homeowner calls the first restoration company they find.
Your crew is already on another job. It rings out. Voicemail.
They call the next company. The mitigation job is theirs, and so is the rebuild that follows.
Water damage gets worse by the hour, and homeowners know it. They will call every number they can find until someone commits to coming out.
Two findings that decide whether the restoration job is yours.
Lower odds of reaching a lead at 30 minutes than at 5.
Waiting until you're off a job to call back isn't a delay. It's a different outcome.
Source: Oldroyd & Elkington, Lead Response Management Study, MIT Sloan with InsideSales.com (2007). Contact and qualification odds; the study did not measure close rates.
Leave for a competitor after more than one bad experience.
It isn't only new callers. Your repeat customers checking on their claim are judging you by how fast you answer, too.
Source: Zendesk Benchmark data, CX Trends 2026.
At just 1 missed call a week, a restoration company is leaving an estimated $100,000+ a year on the table. LeadTap Starter is $97 a month. One recovered job pays for more than 3 years of it.
Estimate: 1 missed call a week × 52 weeks × $3,868 (national average water damage restoration, Angi, 2026) × a 50% assumed book rate (a LeadTap assumption, not a published figure), rounded down. Excludes rebuild work, mold remediation and storm-season surges. Your actual numbers depend on your call volume, close rate and ticket mix, and we're happy to run this with your real figures instead of ours.
In your business name, apologizing for the miss and asking what they need. They're still holding the phone.
Water still coming in versus a question about an old stain, sorted and pushed to your phone so you know what can't wait.
Robocalls can't text back. Only confirmed humans land in your dashboard, so you can stop ignoring unknown numbers.
Every caller, conversation and quote in a searchable dashboard on your phone — who called, what broke, and where they are in your pipeline. A full CRM, included with every plan.
Built in the Twin Cities, for the trades. Month-to-month, cancel anytime.