They call, it rings out, and they dial the next plumber on the list. LeadTap texts every missed caller back in under a minute — in your name, while your hands are still under a sink.
It's 7:10 on a Tuesday. A homeowner's basement is taking on water. They google "emergency plumber near me" and call the first number.
It rings four times. Voicemail.
They hang up and call the second number. That job was worth $2,000 and you will never know you were in the running.
Plumbing is the hardest trade to be unreachable in. Your customers call at their worst moment, they will not wait, and the person who answers first wins — regardless of price, reviews, or how long you've been in business.
Two findings that decide whether the job is yours.
Lower odds of reaching a lead at 30 minutes than at 5.
Waiting until you're off the job to call back isn't a delay. It's a different outcome.
Source: Oldroyd & Elkington, Lead Response Management Study, MIT Sloan with InsideSales.com (2007). Contact and qualification odds; the study did not measure close rates.
Leave for a competitor after more than one bad experience.
It isn't only new callers. Your repeat customers checking on a job are judging you by how fast you answer, too.
Source: Zendesk Benchmark data, CX Trends 2026.
At just 3 missed calls a week, a plumbing business is leaving an estimated $26,000+ a year on the table. LeadTap Starter is $97 a month. One recovered emergency call covers it for months.
Estimate: 3 missed calls a week × 52 weeks × $341 (national average plumbing repair, Angi, 2026) × a 50% assumed book rate (a LeadTap assumption, not a published figure), rounded down. Excludes emergency premiums, water heater and sewer jobs, and repeat work. Your actual numbers depend on your call volume, close rate and ticket mix, and we're happy to run this with your real figures instead of ours.
In your business name, apologizing for the miss and asking what they need. They're still holding the phone.
Active leak or backup versus a scheduled water-heater swap — sorted and pushed to your phone so you know what can't wait.
Robocalls can't text back. Only confirmed humans land in your dashboard, so you can stop ignoring unknown numbers.
Every caller, conversation and quote in a searchable dashboard on your phone — who called, what broke, and where they are in your pipeline. A full CRM, included with every plan.
Built in the Twin Cities, for the trades. Month-to-month, cancel anytime.