They call, it rings out, and they dial the next exterminator on the list. LeadTap texts every missed caller back in under a minute, in your name, while you're still on a treatment.
A homeowner just watched a mouse run across the kitchen floor. They call the first pest control company they find.
You're in a crawlspace on a treatment. It rings out. Voicemail.
They book whoever answers next, and the quarterly plan that follows goes with them.
Pest problems feel urgent to the person living with them. They want someone on the way today, and they call until they get that.
Two findings that decide whether the pest control job is yours.
Lower odds of reaching a lead at 30 minutes than at 5.
Waiting until you're out of the crawlspace to call back isn't a delay. It's a different outcome.
Source: Oldroyd & Elkington, Lead Response Management Study, MIT Sloan with InsideSales.com (2007). Contact and qualification odds; the study did not measure close rates.
Leave for a competitor after more than one bad experience.
It isn't only new callers. Your repeat customers asking about their next treatment are judging you by how fast you answer, too.
Source: Zendesk Benchmark data, CX Trends 2026.
At just 3 missed calls a week, a pest control company is leaving an estimated $12,000+ a year on the table. LeadTap Starter is $97 a month. One recovered job a month covers it.
Estimate: 3 missed calls a week × 52 weeks × $172 (national average pest control service, Angi, 2026) × a 45% assumed book rate (a LeadTap assumption, not a published figure), rounded down. Excludes ongoing quarterly plans and repeat treatments. Your actual numbers depend on your call volume, close rate and ticket mix, and we're happy to run this with your real figures instead of ours.
In your business name, apologizing for the miss and asking what they need. They're still holding the phone.
Wasps by the front door or mice in the kitchen versus a question about quarterly service, sorted and pushed to your phone.
Robocalls can't text back. Only confirmed humans land in your dashboard, so you can stop ignoring unknown numbers.
Every caller, conversation and quote in a searchable dashboard on your phone — who called, what broke, and where they are in your pipeline. A full CRM, included with every plan.
Built in the Twin Cities, for the trades. Month-to-month, cancel anytime.